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How is the bike being picked up from my address?

Bicycles Online will organise for your packaged bike to be picked up for free, we will work with you to arrange a date for the bike to be collected from your designated address. Make sure to be present at the scheduled date in order to hand the bike over to our courier. We recommend customers call our carrier Direct Freight on the morning of the pick up in order to get an estimated time of arrival.

If you would like to return your bike, please contact us via our online form

Serena is the author of this solution article.

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